Introduction
Welcome to DCN Travel. By accessing or using our transportation services in Punta Cana and the Dominican Republic, you agree to be bound by these Terms & Conditions. Please read them carefully before making a booking. These terms constitute a legally binding agreement between you and DCN Travel regarding your use of our services.
Services Offered
DCN Travel provides premium private ground transportation services throughout the Dominican Republic. Our service portfolio includes, but is not limited to:
- Airport transfers to and from Punta Cana International Airport (PUJ)
- Hotel-to-hotel private transfers across all resort zones
- Private excursions and guided day-trip transportation
- Corporate transport and executive car service
Booking & Payment
All bookings must be made through our official website or authorized booking channels. Payment is required at the time of booking to secure your reservation. We accept major credit cards, debit cards, and select digital payment methods.
Important Note
All prices displayed on our website are quoted in US Dollars (USD). Currency conversions are handled by your payment provider and may include additional fees.
Cancellation Policy
We understand plans can change. Our cancellation policy is designed to be fair while allowing us to manage our fleet and driver schedules effectively.
| Cancellation Window | Refund | Status |
|---|---|---|
| 24+ hours before pickup | 100% refund | Full Refund |
| 12 – 24 hours before pickup | 50% refund | Partial |
| Less than 12 hours | No refund | No Refund |
Limitation of Liability
DCN Travel shall not be held liable for delays, cancellations, or service disruptions caused by circumstances beyond our reasonable control, including but not limited to severe weather events, natural disasters, government restrictions, road closures, civil unrest, or other force majeure conditions. In such cases, we will make every reasonable effort to provide alternative arrangements or issue appropriate credits.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of DCN Travel and is protected by Dominican Republic and international copyright laws. No part of this website may be reproduced, distributed, or transmitted in any form without prior written permission from DCN Travel.