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Personalized support from our dedicated concierge team. Whether you need help choosing the perfect tour, arranging a private transfer, or have a special request, we're just a message away.
24/7 Support
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Our concierge team is available around the clock to ensure your Punta Cana experience is seamless from start to finish.
Headquarters
Blvd. Turístico del Este, Punta Cana 23000, Dominican Republic
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Frequently Asked Questions
What is your cancellation policy?
We offer free cancellation up to 24 hours before your scheduled transfer or tour. For cancellations within 24 hours, a fee of 50% of the booking total may apply. Wedding and event transport cancellation policies are outlined in your service agreement.
Can I book a transfer last-minute?
Absolutely! We accommodate last-minute bookings based on vehicle availability. For same-day requests, we recommend reaching out via WhatsApp for the fastest confirmation. Our team typically responds within minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) for online prepayment. Cash payments in USD or DOP are also available at the time of service. Bank transfers are accepted for group bookings and events.
Ready to Book Your Ride?
Whether it's a private airport transfer, a custom tour, or wedding transport, our team is ready to make it happen. Get in touch today.